The following papers were presented by the speakers (in order of appearance):-

• Sir Henry Brooke, former vice president Court of Appeal, LADR member - "Employment and Workplace Disputes in the mediation context"
• Mike Emmott, CIPD Adviser Public Policy - "Delivering on Gibbons - The Business Case for Mediation at Work"
• Gail Davis, Deputy Director, Dispute Resolution, Employment Relations, Department for Business Innovation and Skills - "Resolving Disputes in the Workplace - Policy and Legislation"
• Hannah Reed, Senior Employment Rights Officer, TUC - "Resolving Disputes at Work"
• Jane Bird, Director of Operational Policy and Performance, ACAS - "Workings and Practical Application of the ACAS Code"
• David Liddle, TCM Solutions - "Placing Mediation at the heart of the modern business"
• Andrea Pattico, HR Manager BDO Stoy Hayward - "Mediation in the Workplace - a BDO case study"
• Barrister Mediator - "Psychology of Conflict in the Workplace"